Seven-day request window
Return, refund, or replacement requests must be raised within seven calendar days of delivery.
Our commitment to you
Fine silver should be chosen with enduring confidence. These are the clear, transparent commitments behind every ZURIAN piece.
Return, refund, or replacement requests must be raised within seven calendar days of delivery.
If your piece does not match its product description, imagery, or agreed specification, we arrange an eligible refund or replacement promptly.
Email [email protected] with your order number and concern. Our dedicated concierge team will acknowledge and respond within 24 hours.
Every piece includes a lifetime silver-content buyback commitment (less ₹20/gram), backed by 3-year silver polishing and 1-year gold plating care.
Craftsmanship & Protection
ZURIAN is selective. We offer pieces that last for a lifetime. We stand unconditionally behind our quality and customer experience.
Crafted from 92.5% certified sterling silver. Silver naturally oxidizes over time; whenever your piece needs a refresh, we provide complimentary master polishing for three years from purchase. Plus, enjoy our lifetime buyback assurance (less ₹20 per gram).
Crafted with a guaranteed 0.5-micron layer of pure 24-karat gold over solid silver. If your piece experiences color fading, natural surface wear, or requires a fresh luster within the first year, our complimentary refinishing guarantee has you completely covered.
Daily rituals
Fine jewellery responds gracefully to mindful daily habits. Two effortless steps keep your pieces in pristine condition.
Put your jewellery on after perfumes, lotions, and makeup have settled. Slip your pieces off before showers, workouts, swimming, or sleeping to protect the precious 24K gold layer and natural silver luster.
Wipe gently with a clean, dry microfibre or soft jewellery cloth after wear. When not being worn, place each piece back in its original ZURIAN pouch or ZURIAN box to keep it scratch-free and beautifully preserved.
A clear process
Whether requesting a return, a polishing service, or gold-plating care, our process is simple and transparent.
Email [email protected] with your order number and request.
Our concierge team responds within 24 hours to confirm eligibility and guide you through packaging.
We promptly process your replacement, refund, or schedule care service to return your piece renewed.
The seven-day window applies to order return or replacement requests. The lifetime silver-value commitment, 3-year complimentary silver polishing, and 1-year gold-plating refinishing guarantees remain dedicated long-term promises.
Include your order number so our team can assist you promptly.